NewRez / Shellpoint assumption timeline
3 community reports · #3 fastest of 12 servicers.
Median
126 d
Average
4.2 mo
Range
70–183 d
Average days by loan type
| Loan type | Reports | Median | Average |
|---|---|---|---|
| VA | 2 | 126 d | 127 d |
| Not stated | 1 | — | — |
Common holdups
- No single point of contact1×
- Release of liability / seller paperwork1×
- VA~183 days
"My very straightforward assumption took 6 months."
- VA~70 days
Under contract end of Feb 2025, closed May 9; NewRez offered an earlier close but buyers chose the later date for their move.
- Not stated124+ days, still waiting
Post-breakup assumption started July 2024; communication stopped for 2 months until a customer-advocacy complaint. Approved in month 4, release docs pending.
- No single point of contact
- Release of liability / seller paperwork
Assuming a NewRez / Shellpoint loan right now?
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